Thank you for choosing SimpleCast. We want to ensure you have a great experience with our pay-as-you-go token system. Please read our refund policy carefully.
Since tokens are digital goods credited instantly to your account, they are generally non-refundable once purchased and used.
If you made a purchase by mistake and have not used any of the purchased tokens, you may request a full refund within 7 days of the transaction.
If you experience persistent technical issues that prevent you from using SimpleCast, and our support team cannot resolve them, we will review your case and may offer a partial or full refund at our discretion.
Please contact our support team at jshadap21@gmail.com with your account details and the reason for your refund request. We aim to process all requests within 5-7 business days.